Privacy Policy | Moon Inc. | Moon Inc.

Moon Inc. ("the Company") has established this Privacy Policy ("Policy") for services provided by the Company. We are committed to protecting your personal information in accordance with applicable privacy laws and regulations of Hong Kong.

1. Compliance with Laws and Regulations

The Company complies with the Personal Data (Privacy) Ordinance of Hong Kong and other related laws, regulations, and this Privacy Policy in handling your personal information.

2. Definition of Personal Information

Personal information refers to information about a living individual that can identify a specific person by name, date of birth, or other descriptive elements. This includes information that can easily be cross-referenced with other information to identify a specific individual.

3. Purpose of Personal Information Usage

The Company processes users' personal information only within the scope necessary to fulfill the following purposes, except when we have obtained explicit user consent or when permitted by law:

To market and sell our services
To manage service applications, membership changes, and other administrative procedures
To respond to user inquiries about our services
To conduct user surveys and questionnaires
To fulfill contractual obligations and comply with legal requirements
To properly perform processing of personal information when entrusted by other businesses
To facilitate transactions between service users
To develop services within our Company and with partner companies
To conduct market research and develop new services through analysis of user data
To manage business operations and internal controls
To perform tasks related to the above purposes
For other purposes for which we obtain your explicit consent

4. Proper Acquisition and Use

The Company will only acquire personal information to the extent necessary to achieve the pre-specified purposes of use and will use such information appropriately within the scope required to fulfill these purposes.

5. Acquisition of Personally Identifiable Information

We may receive personally identifiable information from third parties and link it to personal data we already hold to create a more complete user profile. Such information will only be used within the scope outlined in Section 3 "Purpose of Personal Information Usage."

Use of Cookies

Our website uses cookies and similar technologies for functionality, personalization, and targeted advertising. Users must consent to the use of cookies to browse the site. Cookie settings can be modified through the "Cookie Settings" in your browser.

6. Security Control Measures

To prevent unauthorized access to or leakage of personal information, the Company implements comprehensive security measures and supervises employees and contractors appropriately. These measures include:

Establishment of this Privacy Policy to ensure proper handling of personal information
Implementation of internal regulations for each stage of data processing (acquisition, use, storage, provision, deletion, disposal)
Creation of an organizational structure for personal information protection with designated responsible personnel
Clear delineation of employees authorized to handle personal data
Confidentiality agreements required from all employees
Regular employee training on personal information handling
Physical security controls to prevent unauthorized access to media containing personal information
Technical access controls limiting the scope of personal information handling
Measures to prevent unauthorized external access to information systems

External Environment: The Company uses cloud services for storing some personal information. The data centers for these services are located in various regions including Hong Kong, Singapore, and other jurisdictions. We make every effort to understand and comply with the personal information protection laws in these regions.

7. Provision to Third Parties

The Company will not provide users' personal information to third parties without consent, except when outsourcing our business operations, sharing information with specifically designated parties, or when permitted by law.

8. Joint Usage of Personal Information

The Company may share personal data as follows:

Items shared: Information obtained in accordance with this Privacy Policy (excluding sensitive information)
Shared with: The Company and its subsidiaries
Purpose: Within the scope necessary for the purposes stipulated in Section 3 "Purpose of Personal Information Usage"
Responsible party: The Company

9. Procedures for Disclosure Requests

When we receive requests for disclosure or other actions regarding personal data (notification of purpose, disclosure, correction, suspension of use, suspension of third-party provision), we will verify the identity of the requestor and respond promptly. The specific procedures are as follows:

Available Requests

Individuals may request:

Notification of purpose of use
Disclosure of personal information
Correction of information
Suspension of use
Suspension of provision to third parties

Request Process

Contact us using the method specified in Section 10
We will verify your identity through our prescribed methods
Responses will be provided either by email to your registered address or by mail to your registered physical address
Fees may apply and will be collected along with usage fees
Requests through a proxy require submission of a "Request for Disclosure form," "Letter of Proxy," and "Certificate of Authentication"

Please note that we may not be able to fulfill all requests, particularly those for suspension of use or provision to third parties, depending on the circumstances.

10. Contact Us

The Company will respond promptly to complaints and inquiries regarding personal information. For such inquiries, please use our inquiry form on the website.

11. Changes to the Privacy Policy

The Company may revise this Privacy Policy to enhance personal data protection or to comply with legal changes. Any revisions will be announced in advance on our website.